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What is domestic violence? How do I find a refuge or support service?
What is a refuge and how do I find one? Safety Planning
What if I don’t want to go to a refuge? How can I help a friend or relative who is experiencing domestic violence?

What is domestic violence?

Domestic violence is the physical, emotional, sexual or mental abuse of one person by another, with whom they have an intimate or family relationship. In most situations the abuser uses a range of abusive behaviours to gain and ensure power and control over the other person and these abusive actions often increase or escalate in severity over time. In the majority of cases women are the victims of domestic violence and male partners or ex partners the perpetrators. However, domestic violence can also occur between family members, between same sex couples and be perpetrated by women against men.

This list may help you recognise if you, or someone you know, are in an abusive relationship. Most women will experience a range of these abusive behaviours.

Destructive criticism and verbal abuse: shouting/mocking/accusing/name calling/verbally threatening.

Pressure tactics: sulking; threatening to withhold money, disconnect the telephone, take the car away, commit suicide, take the children away, report you to welfare agencies unless you comply with his demands regarding bringing up the children; lying to your friends and family about you; telling you that you have no choice in any decisions.

Disrespect: persistently putting you down in front of other people; not listening or responding when you talk; interrupting your telephone calls; taking money from your purse without asking; refusing to help with childcare or housework.

Breaking trust: lying to you; withholding information from you; being jealous; having other relationships; breaking promises and shared agreements.

Isolation: monitoring or blocking your telephone calls; telling you where you can and cannot go; preventing you from seeing friends and relatives.

Harassment: following you; checking up on you; opening your mail; repeatedly dialling 1471 to see who has telephoned you; embarrassing you in public.

Threats: making angry gestures; using physical size to intimidate; shouting you down; destroying your possessions; breaking things; punching walls; wielding a knife or a gun.

Sexual violence: using force, threats or intimidation to make you perform sexual acts; having sex with you when you don’t want to have sex; any degrading treatment based on your sexual orientation.

Physical violence: punching; slapping; hitting; biting; pinching; kicking; pulling hair out; pushing; shoving; burning; strangling; raping.

Denial: saying the abuse doesn’t happen; saying you caused the abusive behaviour; being publicly gentle and patient; crying and begging for forgiveness; saying it will never happen again.

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What is a refuge and how do I find one?

A refuge is a safe house where women who are experiencing domestic violence can live safely while they decide what to do next. There is no time limit for how long you can stay in a refuge. If you have children, you can take them with you and you can choose to stay in a refuge as close to or far away from your home as you wish. You may consider moving to a refuge near friends or family.

There are some refuges that have self-contained family units but most refuges will usually give you your own room for yourself to share with your children at the refuge and other spaces - the living room, TV room, kitchen, playroom and possibly the bathroom - will be shared with other refuge residents. You will be expected to cook for yourself and your children. Many refuges have disabled access and workers who can assist women and children who have special needs.

You can stay at the refuge for as long as you need, this can be anything from a few days to several months. The refuge will help you if you need to find somewhere permanent to stay. While you are staying in the refuge, you will be offered ongoing support and help from refuge workers, while most refuges also offer support and activities for children. Ongoing help and support is also available when you leave the refuge.

To find your nearest refuge or support service, please click here

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What if I don’t want to go to a refuge?

There are a network of domestic violence refuges and support services in Ireland. If you do not want to go into a refuge, most organisations offer support, outreach and helpline services to women to allow them to talk over their situation and make the best decisions for them and their children. Some organisations also offer support groups and programmes for children. Contacting your nearest domestic violence service for information and support is a vital first step. They can also help you with safety planning (see below) and explain your legal options.

How do I find a refuge or support service?

There are over forty domestic violence refuges and support services in Ireland for women and their children. To find your nearest refuge or support service click here. Alternatively contact your local Garda station or phone the Women’s Aid Helpline on 1800 341900.

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Safety Planning
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If you are in an abusive relationship, having a Safety Plan worked out in advance can help you get out of the home safely and quickly if necessary. It is helpful to work through the steps, even if things are going smoothly. Bring your Safety Plan with you if you need to leave in a hurry.

Step One:

Think about:

  • Where you can go to make a telephone call;
  • A safe place where you can stay in an emergency. This may be with a friend or relative, a woman’s refuge, a hotel or a B&B.
  • The telephone number of the safe place;
  • How to get to the safe place. Decide how you will get there at different times of the day and night;
  • The number of a local taxi firm;
  • What to tell the children, and how to tell it to them, when you need to put the Safety Plan into action.
  • The Woman’s Aid FREE National Helpline is 1800 341900.

Step Two:

Write down:

  • Important phone numbers
  • Your PRSI/PPS or Claim Number
  • Your family’s essential medicines
  • Your Child Benefit Book Number

Useful Phone Numbers:

Taxi:   Health Centre (CWO):  
Doctor:   Social Welfare Office:  
Garda Station:   Housing Department:  
Law Centre/Solicitor:   Women’s Refuge/ Support Service:  
District Court:   Rape Crisis Centre:  

Step Three:

Collect together the following items. Hide them somewhere you can get to them in a hurry.

  • Enough money to get to a safe place by bus or taxi;
  • An extra set of keys for your home;
  • An extra set of keys for your car;
  • Extra clothes for you and your children.

It may be a good idea to put them in a bag and store it with a friend.

Step Four:

Think about where you can find the following items in a hurry. Have a bag ready.

  • School uniforms and some of your children’s things;
  • Essential medicines;
  • The health board and social welfare require personal identification and evidence to assess your entitlement, e.g.:
  • Any court orders
  • Claim’s book
  • Marriage certificate
  • Bank details
  • RSI/PPS card
  • Medical card
  • Birth certificates
  • Pay slips

Step Five:

If you can, discuss your Safety Plan with a trusted friend so they can support you if you need to put it into action.

Keep your safety plan in a safe place. Ideally, somewhere you can get it quickly if you need to leave in a hurry.

The above Safety Plan is from the booklet ‘Lean on Me, an information guide for women living with domestic violence’ and has been reproduced with the kind permission of Adapt Services, Rosbrien, Limerick

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How can I help a friend or relative who is experiencing domestic violence?

It can often be very difficult for a woman to even recognise she is in an abusive relationship, never mind disclose it or talk to someone else about it. However, if you suspect or know a friend, family member, colleague, neighbour is experiencing domestic violence, the following may be useful:
  • Approach her in an understanding, non-blaming way. Explain to her that she is not alone and that there are many women like her in the same situation. Acknowledge that it takes strength to trust someone enough to talk to them about experiencing abuse. Give her time to talk; don’t push her to go into too much detail if she doesn’t want to.
  • Acknowledge that she is in a scary, difficult situation. Tell her that no-one deserves to be threatened or beaten, despite what her abuser has told her. Nothing she can do or say can justify the abuser’s behaviour.
  • Support her as a friend. Be a good listener. Encourage her to express her hurt and anger. Allow her to make her own decisions, even if it means she isn’t ready to leave the relationship. This is her decision.
  • Ask if she has suffered physical harm. Offer to go with her to the hospital if she needs to go. Help her to report the assault to the police if she chooses to do so.
  • Be ready to provide information on the help available to abused women and their children. Explore the available options with her. Go with her to visit a solicitor if she is ready to take this step. Help her find her nearest domestic violence refuge or support service and support her if she wants to contact them for support or consider going into a refuge.
  • If she has children, talk to her about their safety. Encourage her to seek support from a domestic violence service or social worker if she feels the children are being affected by the situation or are at risk from abuse.
  • Plan safe strategies (see Safety Plan section above). Let her create the boundaries of what is safe and what is not safe; don’t encourage her to follow any strategies that she is expressing doubt about.
  • Offer the use of your address and/or telephone number for information and messages relating to her situation.
  • Look after yourself while you are supporting someone through such a difficult and emotional time. Ensure that you do not put yourself into a dangerous situation; for example, do not offer to talk to the abuser about your friend or let yourself be seen by the abuser as a threat to their relationship.
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Domestic Violence Services in Ireland
SAFE IRELAND, 27 Church Street, Athlone, Co. Westmeath. | Telephone: +353 (0)90 64 79078 | Fax: +353 (0)90 6479090 | E-mail: info@safeireland.ie